Outsourcing That Feels Like Your Own Team
Boutique BPO built on 30+ years of Philippines leadership. US-managed, white-glove service that delivers real results without the complexity.
Built Different. On Purpose.
We're not a staffing factory. We're a boutique partner that embeds with your business and treats your success as our own.
US Management
Headquartered in the US with American leadership overseeing every engagement. No surprises, no communication gaps.
Philippines Expertise
Three decades of operating in the Philippines means we know the talent market, the culture, and how to build teams that last.
White-Glove Service
Boutique means every client matters. Dedicated account management, custom onboarding, and proactive quality monitoring.
Smart Operations
AI-aided workflows, modern infrastructure, and an integrated ecosystem spanning managed IT and cybersecurity.
BPO Solutions That Deliver
From front-office customer engagement to back-office operations, we cover the full spectrum with trained, English-fluent professionals.
Customer Support
Omnichannel support teams: voice, email, chat, and social media. 24/7 coverage across time zones.
Back Office
Data entry, document processing, order management, and administrative operations at scale.
Finance & Accounting
Bookkeeping, accounts payable/receivable, financial reporting, and compliance support.
Creative & Marketing
Digital marketing, social media management, graphic design, video editing, and content creation.
AI-Aided Admin
Executive assistants and project managers powered by AI tools for smarter, faster administrative support.
Your Team, Our Talent
We don't just fill seats. We build partnerships between US businesses and highly skilled Filipino professionals who are invested in your success.
Cultural Alignment
Every professional is screened for communication skills, work ethic, and cultural fit with US business standards.
Professional Growth
Health coverage, paid leave, and career development keep our teams motivated and loyal to your mission.
True Partnership
We're an extension of your business, not a vendor. Dedicated account managers ensure seamless collaboration.
In addition to saving ~68% on salary by partnering with Ocean Tide, we also realized operational cost savings across office space, equipment, and benefits delivering exceptional value
From Philippines Roots to Global Delivery
30+ Years PH BPO Leadership
Deep expertise built over three decades of operating in the Philippines, understanding the talent landscape, work culture, and business environment.
Founded in USA
Incorporated and headquartered in the United States with American leadership, bringing global business standards and client-first accountability.
Global Delivery Today
A complete ecosystem spanning BPO, managed IT, and cybersecurity, with oceantide.ai and maisec.ai powering modern operations.
Let's Build Your Team
Tell us what you need. We'll show you how Ocean Tide delivers results without the complexity.
Get Started Today